Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
What People Say About Us
Got my car inspected here. Staff was polite, and it was done quickly. Have rented a U-Haul from them in the past and that experience as good as well.
Dean is great to work with. The guys (mechanics) always do a nice job at addressing the issues
of the cars I have brought to them for fixing. Should your CHECK ENGINE light come on....Alexanders is the place to bring your vehicle to.
You can't go wrong with Alexanders Automotive.
I rarely write review or recommendation on internet, but if you're looking for a place to get your car inspected, this is the best place for that.
Great friendly service. Had a complicated issue with my car, but the crew was very patient and worked with me throughout the entire thing. I feel I got out of it all rather quickly all things considered, and for a great deal too.
The only place I'll take a vehicle now. They know what they're doing and how to get it done.
Support your local, non dealership mechanics!
Called for a tow and he got there and diagnosed problem to just battery and had us up and running in 5 minutes instead of charging way more for just the tow. Honest and good business from these folks.
